About

Work

I currently run my own software and consultancy business. Check out our apps for iPhone and iPad here or see our Facebook page.

I was formerly an Information Architect for a family of middleware software products for IBM at Hursley in the UK. In my career I have worked in a number of different roles including software tester, usability practitioner, technical author, IT trainer, and IT support.

See Publications for more information about books, standards, articles, inventions and presentations I have written.

Standards

I am an internationally recognized expert in usability and documentation, and currently represent the UK as Principle UK Expert in Working Group 2, Software Systems Documentation, of ISO/IEC JTC1/SC7 Software and Systems Engineering.  WG2 is tasked with developing international standards in the area of software systems documentation, and is part of a structure formed under ISO and the IEC. I am have also been involved in European standards activities relating to accessibility and documentation.

I was the editor for an international standard on testing software documentation that was published in 2009 (ISO 26513), and am currently editor for a new standard on developing user documentation in an agile environment that is being written and reviewed in working group 2.

Education

• BSc (Hons) Geology 2:1 1996
• MSc Environmental Analysis and Health 1997
• BCS Professional Exams Certificate (Outstanding candidate) 2000
• BCS Professional Exams Diploma 2000

Currently I am studying for a PhD in the Chemistry department at University of Southampton. This is a multidisciplinary project across e-Science, electronic notebooks and psychology.

Interests

I have many interests, but top among them are photography, geology, archaeology, psychology, science and technology. And I’m also a big fan of Lego!