I was formerly an Information Architect for a family of middleware software products for IBM at Hursley in the UK. In my career I have worked in a number of different roles including software tester, usability practitioner, technical author, IT trainer, and IT support.
See Publications for more information about books, standards, articles, inventions and presentations I have written.
I am an internationally recognized expert in usability and documentation, and represented the UK as Principle UK Expert in Working Group 2, Software Systems Documentation, of ISO/IEC JTC1/SC7 Software and Systems Engineering for six years. WG2 is tasked with developing international standards in the area of software systems documentation, and is part of a structure formed under ISO and the IEC. I have also been involved in European standards activities relating to accessibility and documentation.
I was editor for two international standard on developing user documentation, ISO/IEC/IEEE 26513 and ISO/IEC/IEEE 26515, in addition to assisting with the development of several other International Standards. For more information on some of the standards I was involved with developing, see User Documentation Standards.
- BSc (Hons) Geology 2:1 1996
- MSc Environmental Analysis and Health 1997
- BCS Professional Exams Certificate (Outstanding candidate) 2000
- BCS Professional Exams Diploma 2000
Currently I am studying for a PhD in the Chemistry department at University of Southampton. This is a multidisciplinary project across e-Science, electronic notebooks and psychology.
I have many interests, but top among them are photography, geology, archaeology, psychology, science and technology. And I’m also a big fan of Lego! Oh, yes, and F1!